Hotel technology has become crucial for every property, regardless of size and type. PMS is, nowadays, considered the core of every modern hotel, while CRM is the most efficient way …
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It’s nowadays widely known and accepted that the next step of hospitality leans towards personalization. To achieve, whatsoever, a high level of personalized services, constant yet premium communication with the …
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As technology advances and further infiltrates the hospitality industry, and new smart hotels pop up every day, it has become quite clear that hoteliers need to step up their game …
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The 2020s started with a major blow to the tourism and hospitality industry worldwide, with the COVID-19 pandemic causing a widespread social and economic upheaval. Many hoteliers found themselves “shocked” …
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Although it is one of the most outdated room services, hotel mini-bars have proven to be a great way for a property to increase its revenue and enhance its overall …
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As we have mentioned in our previous articles, a website is considered its online “showcase”, and the place where most travelers opt for in order to look for more information …
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The strategy you will follow on social media and third-party channels will play a key role in your hotel bookings and market position. In the hotel industry, which is constantly …
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Personalization; Hotels’ most desired element and the cornerstone of the enhanced guest experience. Hospitality is currently on a marathon; in order to pioneer and stay relevant, more and more hotels …
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The odyssey of every hotelier has always been the creation of a complete experience for the traveller. Some argue that the answer lies in experience, others argue that the introduction …
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As technology further infiltrates the travel industry, shaping travellers’ habits and sense of hospitality, a wind of change has begun to blow for room service. It is one of the …
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