Byron is a co-founder and Executive Director at SABA Hospitality. He oversees sales and marketing, as well as writing blog and social content. Having a particular interest in what drives customer behaviour, Byron regularly speaks with hoteliers across the world on the implementation and success of various guest engagement strategies.
Technology moves quickly. And for hoteliers, knowing what advancements will be beneficial and what could prove harmful, can be extremely difficult. No solution currently exemplifies this better than chatbots. The … Read More